customer service

shipping

All orders are acknowledged and dispatched within 5 working days (depending on stock availability).

returns

All genzon products are fully guaranteed. If for any reason you are unhappy with your water purifier or accessories, just send it back to us within 90 days of receipt, for a full refund.

enquiries

If you have any questions please email us at info@genzonwater.com
or telephone 1300 188 087

genzon guarantee – double assurance

All genzon products are covered by a money-back guarantee... more.

hydration & the over 50s

Retirees need to drink more water if they want to reach a healthy old age...
more

bottled & tap water

Facts you should know... (but companies and water authorities would rather you didn't !)
more

win

Take part in our nationwide drinking water survey to win a genzon filter system...
more